Cookie Policy

This Cookie Policy explains how Palace of Chance Casino uses cookies and similar technologies on our website (the “Site”). It describes what cookies are, why we use them, the types of cookies we may place, how third parties may be involved, and how you can control your preferences.

If you’re looking for a broader overview of how we handle personal data, please see our privacy information on the Palace of Chance Casino page.

What Cookies Are (And Why They Matter)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the Site remember information about your visit, like your login state, security checks, preferred settings, and how the Site performs on your device.

Cookies do not typically contain information like your name or payment details on their own. However, some cookies can be linked to information you provide (for example, when you log in), depending on how the Site is used.

How We Use Cookies to Improve Your Experience

We use cookies to support core Site operations and to make the experience smoother, safer, and more reliable. Depending on your settings and consent choices, cookies may be used for:

• Site functionality - keeping you signed in, remembering settings, and supporting key features
• Security and fraud prevention - protecting accounts, detecting suspicious activity, and helping keep transactions safe
• Performance and stability - load balancing, error reduction, and improving speed and responsiveness
• Analytics - understanding how visitors use the Site so we can improve navigation, content, and usability
• Marketing and personalization - showing relevant offers and measuring the effectiveness of campaigns (where permitted)

The Cookie Categories We May Use

Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain until they expire or you delete them). We may use the following categories.

Essential Cookies - Always On for Core Operations

Essential cookies are required for the Site to work. They help with things like:

• Page navigation and basic feature access
• Account sign-in sessions
• Security controls (including anti-fraud signals and bot protection)
• Preference recording for privacy choices (where applicable)

Because these cookies are necessary for the Site to operate, they generally can’t be turned off through a cookie banner. You can still block them via browser settings, but parts of the Site may not function properly.

Functional Cookies - Your Settings, Remembered

Functional cookies help the Site remember choices you make so the experience is more consistent. For example, they may store:

• Language or regional preferences
• Display settings
• Helpful “remember me” options (where enabled)

If disabled, some personalization may reset between visits and certain convenience features may not work as expected.

Performance and Analytics Cookies - Helping Us Run a Better Site

These cookies help us understand usage patterns and identify what’s working well (and what needs improvement). They may track information such as:

• Which pages are visited most often
• Time spent on pages and common navigation routes
• Error messages and loading issues
• Device/browser details to improve compatibility

We use this information to improve Site speed, reliability, and layout decisions.

Marketing Cookies - Relevant Promotions and Smarter Measurement

Marketing cookies may be used to deliver and measure promotions, including how you found the Site and whether a campaign was effective. They can:

• Limit how often you see the same promotion
• Measure conversions (such as registrations or deposit actions)
• Support personalized content based on your browsing behavior (where permitted)

If you choose not to allow marketing cookies, you may still see promotions, but they may be less relevant and harder for us to measure accurately.

Third-Party Cookies and Services

Some cookies may be placed by third-party services that support Site operations, analytics, advertising measurement, fraud detection, or embedded content. These third parties may collect information about your device and browsing activity in accordance with their own privacy policies.

Third-party cookies are controlled by the third party, not by Palace of Chance Casino. Where required, we will request your consent before enabling non-essential third-party cookies.

Your Choices: Consent and Cookie Controls

Where required by applicable law, we will ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can change your choices at any time through:

• Any cookie preference tool made available on the Site (if shown in your region)
• Your browser settings (see below)

If you withdraw consent, we will stop using the relevant cookies going forward. Note that cookies already stored may remain on your device until deleted.

How to Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through their settings. You can typically:

• View which cookies are stored
• Delete all cookies or cookies from specific sites
• Block third-party cookies
• Block all cookies
• Set rules for certain websites

Browser instructions vary, but you can usually find these controls under “Settings,” “Privacy,” or “Security.”

If you disable or block cookies, some parts of the Site may not work correctly. For example, you may experience issues with staying signed in, saving preferences, or completing certain actions.

How Cookie Preferences Can Affect Site Functionality

Choosing stricter cookie settings can reduce personalization and may interfere with essential features. Common impacts include:

• Repeated logins because session cookies are blocked or cleared
• Slower troubleshooting because performance data is unavailable
• Less relevant promotional content because marketing cookies are disabled
• Certain pages or tools not loading correctly if required scripts cannot function

We recommend keeping essential cookies enabled to maintain Site stability and account security.

Policy Updates - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we do, we will revise the content on this page and update the effective timing as appropriate. Continued use of the Site after updates means you accept the revised policy, where permitted by law.

Contact Us About Cookies or Privacy Questions

If you have questions about this Cookie Policy or how privacy-related choices work on the Site, contact our support team:

• Email: support@palaceofchance.com
• Phone: USA & Canada Toll Free: 888-262-5515

We’ll help you understand your options and how to manage cookie settings in a way that fits your preferences.